?How to pass a order ?
for the individuals: Fill our good of order via our web site and follow the stages for the payments.
For the professionals: filling the form, after verification, you will receive a password that will allow you to reach our professional prices. BC Caviar can cancel your order if your order is not of 1 minimum kg or if you have registered yourself as such a and what after verification you are not professional.
?How to pay its order?
You can pay by credit card or transfer. We accept the cards Visa, MasterCard, check, and mandate CASH
In what countries do you deliver?
We deliver only in Europe, and Morocco (except Estonia, Latvia, Lithuania, Czech Republic, Slovakia, Slovenia, we do not know their legislation in import/export in caviar)
For every order in the DOM TOM and outside the European Union, the fashions of dispatch and /or the custom rules being variable, you must contact BC CAVIAR that will inform you of the date of delivery.
?What are the expenses of sending?
The cost of the transport depends on the ordered quantity.
- less than 500 g: 34 ?
from 500 g to 2 kg: 54 ?
from 2 kg to 4 kg: 80 ?
the spoons are sent by the cost Post of the sending 7 ?, which will come to add itself to the transport caviar.
In what deadline am I going to receive my order?
We use the delivery service the day after for the Spain, Andorra, and major European, for the rest of the cities European J+1 to J+2, J+3 in accordance with the geographic zone.
What is your politics of guarantee?
Our objective is of checking on your total satisfaction. We offer therefore a guarantee of preparation, of conditioning on all our caviar.
BC CAVIAR in no case will be able to be considered as person in charge of a possible degradation of the products because of the late reception of a parcel owed to the absence of the customer or of the person entitled to receiving him.
When the transport takes place to the risks of the addressee, you must control the parcels from their arrival in the presence of the carrier.
It arrives sometimes that you find oil taken out of limps it of caviar, it must be noticed that our caviar is cool, there is not conservative. Our caviar is packaged progressively of the orders, the guaranteed oil that our caviar has less 48 H of conditioning.
The oil is used to close the box hermetically and protects the caviar from the air.
It suffices simply to take an own cloth, wet it, and to dry limps it.
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